We've Switched to Gumroad Payment Processor for Our Digital Products

Published on March 22, 2019 by Visnja Zeljeznjak in Announcements, Changelog

We sell digital templates, worksheets and guides helping B2B companies write content for their websites. We just switched to a better gateway which processes payments for our products.

Starting in March 2019, our customers will be able to buy our digital templates for writing B2B website content through a new payment gateway, gumroad.com. Gumroad is in many ways better for us and for our customers compared to Sendowl, a processor we've been using so far. Here are the most important highlights. 

Better Support for Credit Card Payments

Paying with credit cards on Gumroad: buyer's interface

Pay with MasterCard, Visa, AMEX, Diner's, Discover - without having to register for a Paypal account first. 

(Our old payment processor was dependent on Paypal's interface for credit card processing, and Paypal was forcing customers to register for a Paypal account first to get access to credit card payment. Not elegant, and probably costed us many lost transactions). 

Pay with Paypal

Simply log into your Paypal account and buy as you normally would. 

Generate an Invoice for Your Business

After your purchase, Gumroad will send you a receipt in which there's an option to generate an invoice:

Gumroad receipt: "Generate Invoice" button

When you click "Generate", you'll be able to enter all the necessary data for your invoice, which you will then be able to download as a PDF: 

Gumroad invoice generator: the interface

We absolutely LOVE this feature! Gumroad is an example of a US-based company doing invoicing for the rest of the world right. Instead of begging for a proper invoice to be generated and waiting for the invoice to arrive, you simply enter all the data and help yourself. 

EU-Based Businesses Can Get a VAT Refund

Just like other payment systems, Gumroad - a US-based company - is required by EU law to charge EU-based citizens their local VAT rate. The law says that businesses are tax-exempt and should not be paying VAT. 

However, Gumroad works a little bit differently here than most other payment gateways we've seen. Even if you're an EU-based business, you will still initially pay your country's VAT rate for digital goods. Luckily, you will get VAT fully refunded to your credit card / Paypal account within 2-3 days of purchase. We've personally tested this when buying from other creators on Gumroad and we can vouch that the refund will be deposited back to you.

Here are the instructions for getting a VAT refund which say that you should generate an invoice with your VAT on it (see the screenshot above).

Download the Product Immediately

This hasn't changed: once you purchase, you will be given immediate access to the files for download. The link to the products is also present in the email receipt you get after the purchase, so you never lose your purchases. 

Here's a good article on Gumroad with more instructions on how to buy on Gumroad.

If  you need help with a purchase, come talk to us

Check Out Our Products Now (Discounts Are Available)

Head over to Logit products if you need help with writing content for your B2B website. For the moment, there are only two premium products there, but we're working on new templates for writers.

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